Shipping Policy

Effective Date: Sept.20

Introduction:

At BrightPath Solutions Limited, we understand the importance of timely and reliable shipping. This Shipping Policy outlines the procedures and terms associated with the delivery of our products.

1. Shipping Methods:

We offer a variety of shipping options to accommodate your needs, including:

  • Standard Shipping
  • Expedited Shipping
  • International Shipping

Shipping methods and costs will be presented at checkout based on the destination and the weight of the package.

2. Shipping Rates:

Shipping rates are calculated based on the destination, package weight, and the shipping method chosen. These rates are subject to change without notice.

3. Order Processing Time:

Orders typically take 1-2 business days to process before they are shipped. This processing time may vary during peak seasons or due to unforeseen circumstances.

4. Delivery Timeframes:

  • Domestic Orders: Most domestic orders are delivered within 3-7 business days after the order has been processed.
  • International Orders: Delivery times for international orders may vary depending on the destination and customs clearance. Typically, international orders take 7-21 business days.

5. Tracking Information:

Once your order has been shipped, you will receive an email with the tracking number. You can use this number to track your package on the carrier’s website.

6. Delivery Confirmation:

For your protection, all orders require a signature upon delivery. If you are not available to sign for the package, the carrier may leave a notice with instructions on how to retrieve your order.

7. Shipping Restrictions:

We currently do not ship to PO Boxes or military addresses (APO/FPO). Additionally, some products may have shipping restrictions due to size, weight, or destination.

8. International Shipping:

For international orders, customers are responsible for any customs and import duties that may apply. These charges are not included in the shipping cost and are the responsibility of the recipient.

9. Damaged or Lost Shipments:

If your shipment arrives damaged or is lost, please contact our customer service team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.

10. Contact Us:

If you have any questions or concerns about your shipment, please contact our customer service team:

We are here to help and ensure that your shipping experience is smooth and satisfactory.

Thank You for Your Business.

BrightPath Solutions Limited is dedicated to providing you with the best possible service, including reliable and efficient shipping. We appreciate your understanding and cooperation as we work to deliver your orders promptly and securely.

BrightPath Solutions Limited Sept.20

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